Best way to contact support
For pre-sale questions or quick help troubleshooting your WC Autoship site, please contact us via our support site.
For troubleshooting, please include the following information:
- URL to your WC Autoship site
- WooCommerce version
- Name of your current theme and version
- WC Autoship version
- Administrator credentials for your WordPress site
Pro-tip: Create a test or staging version of your site to receive the most direct response to your issues. While our support team can help troubleshoot your site, they cannot make changes or perform updates to live web sites.